Servicing Schedule

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Servicing Schedule

Post  Ikon on Thu Jun 25, 2009 1:32 pm

Took some time yesterday to go and do my tire rotation at YHI. It's already 20K mileage for the tire and still ghood for another 20K! This means that my car is also due for it's 30K schedule servicing.

I'm torn about sending my car to Alpine Motors. Alternatively, I can just get the parts and send it elsewhere for servicing. Cost factor, Alpine is going to cost more and I don't like the engine oil option that they are using. The servicing package is $118 for semi-syn oil and if I want to go fully syn, must pay an additional $60 !

Any kind soul wants to share their thoughts with me on this delima?
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Re: Servicing Schedule

Post  Captivian_Major on Thu Jun 25, 2009 4:27 pm

bro....Alpine motor must die die use their oil?????vtell them fly kite lor....

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Re: Servicing Schedule

Post  stoned on Thu Jun 25, 2009 8:15 pm

hahahaha.....bought the ride with them n yet to go there for servicing....u've heard a lot of stories abt them...hehehe....all i can say....if u still wanna ur warranty honoured den just bear with them....if u r confident with ur ride n i believed u well maintained ur ride....den i suggest get it done outside.... Wink
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Re: Servicing Schedule

Post  pussy_lover on Thu Jun 25, 2009 8:26 pm

Have to agree with bro stoned. Thank goodness, i don't have warranty issues anymore. I'll send to any WS that's convenient to me. I just get the parts and let the WS do the necessary. I sympathise with you bro Bow. You've got a fairly new ride, well maintained, still under warranty but with the horror stories i hear about Alpine, think you can't go wrong with servicing outside. Perhaps, you can do alternately - this way warranty is still intact (i think)..

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Re: Servicing Schedule

Post  Ikon on Thu Jun 25, 2009 10:54 pm

affraid Alamak real horror stories.... now I'm really worried... affraid
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Re: Servicing Schedule

Post  Captivian_Major on Fri Jun 26, 2009 10:43 am

bro Bow, watever it is....if u not satify their service, jus write love letter to GM and they will take up the case....

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Re: Servicing Schedule

Post  Ikon on Sun Jun 28, 2009 1:33 am

Was going around Ubi this afternoon, confirm la Alpine new showroom is just beside the Starsauto showroom, i.e. the former Ford showroom. They claim to have spend 1.5 million refurbishing the place, when I pass by the building this afternoon, saw that they already got some cars into the showroom, no major work in progress and just 1 bangla clearing the compound. Mad That bangla must be highly paid I guess.. $1.5 million.. Laughing
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Re: Servicing Schedule

Post  stoned on Mon Jun 29, 2009 9:29 pm

BoW wrote:Was going around Ubi this afternoon, confirm la Alpine new showroom is just beside the Starsauto showroom, i.e. the former Ford showroom. They claim to have spend 1.5 million refurbishing the place, when I pass by the building this afternoon, saw that they already got some cars into the showroom, no major work in progress and just 1 bangla clearing the compound. Mad That bangla must be highly paid I guess.. $1.5 million.. Laughing



wah...go ubi survey w/shop eh?...hehehe....
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Re: Servicing Schedule

Post  Ikon on Mon Jun 29, 2009 9:49 pm

stoned wrote:
BoW wrote:Was going around Ubi this afternoon, confirm la Alpine new showroom is just beside the Starsauto showroom, i.e. the former Ford showroom. They claim to have spend 1.5 million refurbishing the place, when I pass by the building this afternoon, saw that they already got some cars into the showroom, no major work in progress and just 1 bangla clearing the compound. Mad That bangla must be highly paid I guess.. $1.5 million.. Laughing



wah...go ubi survey w/shop eh?...hehehe....

Check it out, I was at several showroom..mainly C & C to check it out the new KIA Cerato Forte...... Cool Then there also got the new Lancer.. Cool Not forgetting also Honda City has got a new facelift balancing the front and the rear giving it a more sexy look.. Cool .... Suspect
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Re: Servicing Schedule

Post  Guest on Tue Jun 30, 2009 10:22 am

Wah!!!! bro BOW so free tak ajak pon!

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Re: Servicing Schedule

Post  stoned on Tue Jun 30, 2009 8:21 pm

jumping ride liao eh bro bow?...hehehe
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Re: Servicing Schedule

Post  Ikon on Wed Jul 22, 2009 12:10 pm

Finally gave Alpine Motors a call to inquire about their servicing package.

When it comes to professionalism, Alpine is way off from Starsauto. Anyway call them up and spoke to "someone" because he did not identify himself and if he thinks that letting me know who he is, is not important, I too don't bother to ask who he was.

As usual I begin with "I'm a customer of Satarsauto and would like to inquire on your service package " and also I identify the car model and mileage for the servicing which is 30K. Nearly had a heart attack when he quoted me $418 for the servicing for my Optra Shocked

So I ask him, for that kind of money, what would he be doing for my car, maybe they would put the car through a "milk bath" or something? It's a 6 point servicing, to include coolant change... Mad then he went " ohhh ..sorry your servicing is 30K, that want would be $278 and involve brake oil change."

Ok fair enough, $278 for 30K servcing, so what kind of oil they are using? Shell Helix Full Syn 5W-40. I also inquire if they have GM engine oil, and the fella said ya they have and I need to inform them when I sent in my car to use the GM oil instead of Shell. Then as usual I ask if need to pay extra for GM oil, and he said no need.

If I got my information correct, the GM oil is the bulk oil which comes in a drum and not your usual quart and 4 litre bottle and it's suppose to be cheaper than the Shell engine oil, so they won't charge me more for the GM oil, nor will they reduce the package as well. Then I tell the fella that I'm using aftermarket air intake system and won't need a replacement air filter, he said no problem, we just throw it inside your car and still charge you for it even if I don't use it! Shocked I guess no need to ask about spark plugs, since I'm on Iridium and doesn't need changing, most probably they throw that in my car and charge me for it as well.

So I'm still in 2 minds, should I sent it out to 3rd party or should I give AM a chance and try them out at the expense of $278?
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Re: Servicing Schedule

Post  Captivian_Major on Wed Jul 22, 2009 6:14 pm

bro Bow...go to Alpine and see what they actually do....gv them a chance....

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Re: Servicing Schedule

Post  stoned on Wed Jul 22, 2009 8:57 pm

hahaha...got money go lor....but just standby extra only....later sure they say they changed something n charge xtra....hahaha.....too expensive for me though....just my 2 cents....
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Re: Servicing Schedule

Post  Guest on Thu Jul 23, 2009 11:01 am

Think u should go outside, as u know servicing by AD is where they really earn. To me, going is AD is expensive, take really long time, no choices of engine oil, poor service. But u find ur own workshop, buy ur own oil and filter, cheap and good, dun have to wait also, normally 30mins done. My 2 cent.

Btw, recently i went to Car-nivals at expo, bought a service package CDGE, quite a good deal, got a standard package at $98, which include Shell Helix Full Syn 5W-40(this standard is only normal servicing), then got sure-win lucky draw for a 2-in-1 air con service package. Even thou they have a premium package(think at ard $200). Which is more ideal for more detailed servicing. Thats all i have to share.

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Re: Servicing Schedule

Post  Ikon on Thu Jul 23, 2009 12:46 pm

So any good workshop to recommend if avoiding the AD?

My main concern is the refreshing of the coolant which will be at 40K. Our rides a liitle bit special with the coolant, most of you will not bothered but I'm particular about this. First, our engines runs much more hotter than other car, and our coolant are long life silicate base coolant - the red color - ones. This coolant is very controversial. It's rated long life and don't need changing for 150,000 miles or 5 years, however here our owner's manual specify 40K or every 2 years must change, which is reasonable because in USA car owners used to the full 5 years encounter lots of problem. This coolant is not easy to find outside other than the agent, because the Jap cars uses the green color coolant.

I'm not going into the technical specs of the the coolant, but if you do, you guys will know why this is a better coolant then your standards green ones. This coolant is also "sensitive" or what we call "leceh". The recommended mixture is 50:50, for our climate. That is half coolant and half water and it's not your normal tap water but distilled water. You can't mix this coolant with the green ones, this will cause sludge in your intake manifold later on.

If anyone can recommend a workshop that understand my concern for the above, I will certainly stick to that workshop because most workshop don't bother about minor concern and they will brush off such things as "troublesome" customer but these are important things to ensure thyat our engines runs longer and better.
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Re: Servicing Schedule

Post  Guest on Thu Jul 23, 2009 12:57 pm

Bro Bow can try bukit timah auto located at yew tee industrial estate along wooland road,my 5 cents.

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Re: Servicing Schedule

Post  Ikon on Thu Jul 23, 2009 3:43 pm

Torque Angel wrote:Bro Bow can try bukit timah auto located at yew tee industrial estate along wooland road,my 5 cents.

Can provide more details on their expertise bro?
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Re: Servicing Schedule

Post  stoned on Thu Jul 23, 2009 10:18 pm

can try the w/shop i went for my last servicing at paya lebar....beep me if u wanna the address....the uncle i talk to seems to know wats the comment probs on chevy optras....just bring ur own stuff dat u need to replace...
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Re: Servicing Schedule

Post  Ikon on Thu Jul 23, 2009 10:24 pm

stoned wrote:can try the w/shop i went for my last servicing at paya lebar....beep me if u wanna the address....the uncle i talk to seems to know wats the comment probs on chevy optras....just bring ur own stuff dat u need to replace...

Thanks bro, will be doing that very soon... need to settle some personal stuff first.
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Re: Servicing Schedule

Post  aboh on Mon Jul 27, 2009 3:08 pm

Bro bow had ur car service? Where at and how was it? For my ride I have no choice but to go back Alpine for my next service to maintain my warranty.. My car parts break too soon as u guys know..
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Re: Servicing Schedule

Post  Ikon on Mon Jul 27, 2009 10:22 pm

I have not sent my car for servicing yet. Still contemplating and furthermore I have outstanding issue in my personal life at this moment, a crisis and I have yet to resolve . So I'm off the car scene for the time being. Sorry, you will have to rely on someone else for that information.
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Re: Servicing Schedule

Post  aboh on Tue Aug 11, 2009 12:09 pm

Call AP and was quoted $328 for my 50k service!! My call was answered by a china lady i think coz her english sucks to the max. Ask her everything dunnoe. In the end she transfer me to AP service advisor. He then quoted me $178 for 50k service. They offering me mineral oil. And when I said i bringing in my own engine oil still $178!! Wth sia!! I MISS STARSAUTO!!! ALPINE GO ROT IN HELL U THROAT CUTTERS!! Evil or Very Mad Evil or Very Mad Evil or Very Mad
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Re: Servicing Schedule

Post  stoned on Wed Aug 12, 2009 12:05 am

y the china lady n AP qoute u diff price?....u never ask y the price differs?
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Re: Servicing Schedule

Post  aboh on Wed Aug 12, 2009 11:25 am

Actual price is 178.. he said mayb the lady made a MISTAKE.
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